Most supply chains cannot measure the people in their operations effectively. No it's true! Most companies cannot tell you if one picker totally outperforms another. Worse still we have seen warehouses where the management team believe a set of pickers as their top performers only to find out later when DATASCOPE WMS is running that these pickers were not above average.
One of the very best things a business can do is to use people performance data in the supply chain to drive performance. Besides identifying the "bad apples" the software identifies the top performers - and guess what they do. Yes! That push hard to show their ability.
Then, as the warehouse management step in and deal with the poor performers the atmosphere changes among the people. By far the most people genuinely want to perform. They just need to be measured right.
We have walk with companies that have taken their businesses from a highly unionized environment with massive inefficiencies to a point where the staff are asking to move into contract positions based on wages linked to output.
Large graphic KPI boards around the warehouse or on the factory floor help to drive a competitive environment. In this environment people thrive, the atmosphere becomes fun and the operations hum.