KPI'S and People Measurement
Then, as the warehouse management step in and deal with the poor performers the atmosphere changes among the people. By far most people genuinely want to perform. They just need to be measured right.
We have walked with companies that have taken their businesses from a highly unionized environment with massive inefficiencies to a point where the staff is asking to move into contract positions based on wages linked to output.
Large graphic KPI boards around the warehouse or on the factory floor helping to drive a competitive environment. In this environment people thrive, the atmosphere becomes fun and the operations hums.