Summer Classics has become a premier manufacturer of luxury outdoor furniture. The company innovates timeless materials including exclusive resin wicker, cast aluminum, teak, and iron. Their beautiful creations enhance the quality of life and change the way people think about outdoor furniture.
Summer Classics engaged with the DATASCOPE WMS USA office in February 2017, after hearing about our successes on other SYSPRO sites in the USA and Canada. Within two weeks, Anton Jurgens of DATASCOPE was on the company’s site. He assessed the needs and compiled a costing estimate. Initially, the costs seemed high but Summer Classics pursued the relationship as they had already experienced one failed WMS implementation and they were not about to go through that again.
AN ALL-INCLUSIVE IMPLEMENTATION
Ben Erickson, the IT Director of Summer Classics, arranged several calls to existing DATASCOPE WMS sites in the USA and then traveled to one of these clients to view the quality of a DATASCOPE WMS implementation. He was blown away with what he saw.
Ben then worked with DATASCOPE on a standard ROI model and found a strong case for a conservative 15 months return on investment. He presented to the management team and received the project go-ahead to complete the initial project Functional Specification (Blue Print). DATASCOPE introduced LOGI-SOLUTIONS as the preferred DSP partner and Rod Matheson completed the solution design with Amy Tacon’s input (DATASCOPE Channel Manager) in May 2017.
The implementation started in August, and the site was live 13 weeks later in November 2017. The factory and distribution center is a large site with a 65-user license. The implementation covers all aspects from raw material receiving, through work in progress and all aspects of the DC from order release, picking, packing, and shipping.
When asked for a comment about DATASCOPE and LOGI-SOLUTIONS, Ben Erickson had said:
“The implementation methodology developed by DATASCOPE ensured that we stayed on track throughout the process and clearly defined the expectations and requirements of the project. Weekly video conferences kept our team and Logi-Solutions in sync and focused on the critical path to success. During go-live, DATASCOPE and Logi-Solutions teams were in constant contact and available to quickly diagnose any issues and provide solutions. Since going live, we have already seen a reduction in inventory discrepancies and identify areas for improvement that were previously unknown due to a lack of visibility and data around processes. In addition to the visibility around processes, we have also seen a one-day reduction in our average shipping times.”